help
How can we help you? Please browse our FAQ (below). If you can't find the answer you're looking for or have a general inquiry drop us a line.
frequently asked questions (faq)
Start here for helpful tips and answers to common questions on how Samplesaint works for you...
- How easy is it to access the coupons I want?
It’s as easy as telling us your favorite brand name coupons and samples. If you have access to the internet and/or have a Web browser on your mobile devise, you have access to Samplesaint savings. It doesn’t matter what type of phone you have. It doesn’t matter how you connect to the Internet. Simply go to samplesaint.com, complete a member profile, make your coupon and sample selections, and start saving on and trying new products from the brands you trust.
- Are the coupons limited to groceries or are there coupons for my favorite neighborhoods restaurants as well?
Samplesaint is dedicated to offering coupons and samples for the brand-name products you love. While our initial offerings are for products found at your local grocery or major discount stores, we anticipate expanding new product offerings as we attract new members. You can help by spreading the word about the amazing deals at Samplesaint to all of your friends and family. We will definitely let you know when new product offerings are available.
- Is there a cost to join Samplesaint?
No, there is no fee to join Samplesaint. All coupons and samples are free. Our mission is to help you save and make life easier for you.
- Can you use the Samplesaint coupons in conjunction with printed coupons?
If you have a coupon from Samplesaint as well as a print coupon for the same product, chances are that only one coupon will be allowed to be redeemed, depending on the manufacturer and/or store. We suggest that you relax and skip the clipping action altogether. Use the extra time to take a bubble bath, play a board game, or take a well-deserved nap.
- How do I redeem my coupons once I’m at the store?
There are a couple of easy ways you can redeem your Samplesaint coupons to take advantage of our great offerings. First, from your mobile phone, go to m.samplesaint.com. If it's your first time using Samplesaint, you will be prompted to enter your login id and password to login to your mobile account. Or if you're logged into your account on your computer send your offers to your phone. Once logged in, select or click "Checkout".Then, simply hand your phone to the cashier to scan the UPC barcode or enter the barcode number from the coupon on your personal page. Just remember to get your phone back after the transaction. Second, if the self-check out lanes are shorter and you don’t mind using them, you can type in the UPC code yourself (scanning from the self check out lane is not yet available). Either way, you’ll enjoy the great deals!
- How do I know what coupons I have access to once I’m at the store?
As a Samplesaint member, you have your own online personal page where you can choose the offers you’re interested in trying or getting a great deal on. Once you've selected the offers you want send your offers to your phone. Or if you're not near a computer, open your phone’s Web browser and simply go to the URL address m.samplesaint.com. The first time you use the Samplesaint savings service, you will be asked for your login id and password before being routed to your personal mobile Samplesaint page. All subsequent visits to the mobile Samplesaint address from your personal mobile device will go directly to your personal Samplesaint Web page. Once you’re at your personal page you’ll see all of your selected coupons. It’s that easy!
- Do the coupons have expiration dates?
Coupons from Samplesaint are just like print coupons without the hassle of having to clip or remember them. Like print coupons, many of them have expiration dates. We think you’ll enjoy using Samplesaint so much that you will rarely miss out on savings on the brand-name products you love most.
- What do I do with the coupons I’ve clipped from the newspaper?
If you’ve remembered to take them to the store with you, you can still use them. However, if you have a coupon from Samplesaint as well as a print coupon for the same product, chances are that only one coupon will be allowed to be redeemed, depending on the manufacturer and/or store. Or, if you’re anything like the team members at Samplesaint, you may want to use those Sunday inserts for something more creative like home arts and crafts activities. Of course, you can also recycle them.
- What happens to the data from my online profile?
We value the privacy of all of our Samplesaint members. That is why our Samplesaint privacy policy states we do not sell names, addresses or contact information to any third party vendors. To read the policy in its entirety, please go to our Privacy Policy.
- Is there a way to track my cumulative savings?
Absolutely! From your personal Samplesaint Web page, you can track your fast-growing savings. In fact, you may want to set up your own rewards program by treating yourself to a special gift or spa visit when you reach savings goals.
- Am I charged for incoming alerts from Samplesaint?
Samplesaint wants you to enjoy saving and does not charge its members for any activity. However, if you register to receive alerts from Samplesaint, standard charges from your mobile provider may apply. The Samplesaint team is convinced that you’ll enjoy the overall savings that will more than likely exceed any charges you may incur from your mobile provider.
- Can I access the Samplesaint coupons without providing a profile?
You can navigate the Samplesaint site and see what offerings are available without completing a profile. However, if you’re looking for a quick, easy, and smart way to save with Samplesaint, a profile is necessary, so join now!
Need more help? Contact us.
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